GET IN TOUCH
Ready for your next adventure? Our team is here to help you find the perfect gear and plan an amazing outdoor experience.
WAYS TO CONNECT
Choose the method that works best for you. We are here to help however you prefer to communicate.
Phone Support
Fastest way to get help
Email Support
Detailed questions and requests
Visit Our Store
Inspect gear and get advice
Live Chat
Quick questions during business hours
SEND A MESSAGE
Tell us about your adventure plans, gear needs, or any questions you have. We typically respond within 2 hours during business hours.
MEET THE TEAM
Our passionate team combines decades of outdoor experience with exceptional customer service.
Chipui Kasar
Former wilderness guide with 15+ years coordinating outdoor adventures
Marcus Rodriguez
Gear specialist and logistics expert ensuring quality and timely delivery
Alex Thompson
Adventure photographer passionate about helping customers capture memories
QUICK ANSWERS
Common questions we hear from adventurers. For more detailed information, check our complete FAQ.
View Complete FAQ โHow far in advance should I book?
1-2 weeks for most gear, 2-4 weeks during peak season.
Do you deliver gear?
Yes, free delivery within 25 miles of Denver, fees beyond that.
What if gear is damaged?
Normal wear is expected. Damage protection available for peace of mind.
Can I modify my reservation?
Free changes up to 48 hours before your rental start date.
VISIT OUR WAREHOUSE
Stop by to inspect gear, get expert advice, or handle pickup and returns in person.
Location & Parking
Getting Here
- โข 10 minutes from downtown Denver
- โข 25 minutes from Denver International Airport
- โข Easy highway access from I-25 and I-70
- โข Look for the Summit Rentals sign with mountain logo
Hours & Services
Warehouse Hours
Available Services
- โข Gear pickup & return
- โข Gear inspection & fitting
- โข Expert advice & recommendations
- โข Same-day rentals (based on availability)
- โข Custom package planning
Pro Tip
Visit us before your first rental to meet the team, see our inventory, and get personalized gear recommendations. We love talking about adventures!
EMERGENCY SUPPORT
Having gear issues during your adventure? Our 24/7 emergency line is available for urgent gear problems, safety concerns, and trip-related emergencies.
Emergency support is for gear failures, safety issues, and urgent trip problems only. For general questions, please use regular contact methods during business hours.